Refund policy

Returns & Exchanges

(Within India)

At Zarimul, our collections are curated in limited quantities to preserve their exclusivity and craftsmanship.

1. Return & Refund Policy

  • Return requests for non-discounted products must be raised within 7 days of delivery.

  • Approved returns will be issued as online store credit valid for 12 months.

  • Sale, discounted and promotional purchases are final sale and are not eligible for returns or exchanges.

  • Eligible items must be unused, unworn, unwashed and unaltered, with original tags and packaging intact.

2. Size Exchange

  • Size exchanges are not available.

  • Please review the size guide, product details and garment measurements carefully before ordering. Our customer care team can assist with sizing before purchase.

3. Damaged, Defective or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact us via WhatsApp at 7602465004 within 48 hours of delivery, sharing clear photos and videos of the defect or issue. Our team will review your claim and, if approved, provide an appropriate resolution, including store credit where applicable.

4. Limited-Edition Availability

As our collections are stocked in limited quantities, replacement or alternate-size availability cannot be guaranteed. We recommend reviewing all product information carefully before completing your purchase.

For assistance with sizing, product details or your order, contact us at support@zarimul.com or call 7602465004, Monday to Saturday, 10:30 AM–6:30 PM IST.